Advanced Family Smiles

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CLIENT: Advanced Family Smiles
LOCATION: Philadelphia, Pennsylvania

Analysis of Marketing Efforts for Advanced Family Smiles

Overview

Advanced Family Smiles, located in Philadelphia, PA, is a family-oriented, insurance-based dental practice committed to providing high-quality care. In a competitive urban market, their goal was to increase their digital footprint, attract new patients, and break the stigma of “dental-phobia” among their audience. To achieve this, they partnered with Proud Son Dental Marketing for a comprehensive digital strategy centered on clean branding, compelling storytelling, and targeted outreach.

Challenges

Highly Competitive Market: Philadelphia’s dental market is saturated with established practices and strong digital presences.
Dental Anxiety: Many prospective patients, particularly younger demographics, expressed reluctance to seek dental care due to fear.
Underrepresentation of Younger Patients: The practice lacked traction among females in their 20s, a key growth demographic.

Our Strategy

1. Clean Branding & Storytelling

We refined Advanced Family Smiles’ branding to project trust, professionalism, and a welcoming atmosphere while showcasing the team’s personalities and cutting-edge technology.

Key Elements:

- Photoshoots: High-quality photos featuring the friendly team, modern office, and high-tech equipment were used across the website, social media, and advertising campaigns. A professional photographer/ videographer was sent into the practice once a week to capture candids and create a wealth of photo and video content.
- Consistent Visual Identity: A clean, modern design was integrated into all branding elements, ensuring cohesion across platforms.
- Storytelling: Highlighted the practice’s commitment to patient comfort, dental education, and cutting-edge care through social posts on Facebook, Instagram, YouTube & Tiktok.

2. Aggressive Social Media Strategy

Social media was a cornerstone of the campaign to engage current patients and attract new ones.

Key Campaigns:

Team Spotlights: Introduced the team members with fun and relatable posts, building trust and reducing dental anxiety.
Educational Content: Posts and videos explaining procedures, such as Invisalign and dental implants, in simple terms to demystify treatments.
High-Tech Features: Showcased the practice’s state-of-the-art equipment, emphasizing patient comfort and advanced care.
Trends: Utilized trending sounds and video to make engaging and fun content so that the practice would be positioned as approachable to a younger clientele.

Results:

Significant growth in Instagram, Facebook, YouTube, and Tiktok followers.
Increased engagement, including likes, shares, and comments, indicating higher patient interaction and trust.

3. Micro-Influencer Partnership

We partnered with a local female micro-influencer, carefully selected to appeal to women in their 20s—a demographic Advanced Family Smiles wanted to attract.

Process:

Research and Interviews: Identified influencers who aligned with the practice’s values and audience.
Authentic Collaboration: The influencer visited the practice, shared her experience on Instagram Stories and posts, and emphasized the welcoming atmosphere and friendly team.
Targeted Messaging: Content focused on reducing dental anxiety and highlighting the excellent dental technology in the practice.

Results:

Increased Awareness: Posts and stories reached thousands of followers, driving website visits and appointment inquiries.
Demographic Expansion: A measurable increase in inquiries from young women, broadening the practice’s patient base.

4. YouTube Video Series

To build trust and educate prospective patients, we produced a series of YouTube videos highlighting Advanced Family Smiles’ approach to care.

Content:

Behind-the-Scenes: Videos showcasing the team’s personalities and office environment.
Patient Testimonials: Real stories from satisfied patients emphasizing comfort and positive experiences.
High-Tech Features: Demos of the practice’s advanced dental technology to instill confidence in prospective patients.
Education: The dentists answered the most-asked dental questions on the internet to build credibility and trust.

Impact:

Increased Views: The videos attracted a steady stream of views, with many viewers clicking through to the website for more information.
Improved Trust: Positive feedback from patients indicated that the videos reduced anxiety about visiting the dentist.

Results (in 4 Months)

1. Growth in Digital Footprint:

Social media followers increased by over 230% across Instagram, Facebook, YouTube and TikTok.
Website traffic rose significantly due to targeted campaigns and influencer content.

2. Enhanced Patient Trust:

Feedback from patients revealed that the storytelling, videos, and photos made the practice feel more approachable and trustworthy.
Patients commented on the modern feel of the branding and how it reflected the practice’s advanced care.

3. Stronger Brand Presence:

The cohesive branding and consistent messaging solidified Advanced Family Smiles as a leader in Philadelphia’s dental market.

Conclusion

Advanced Family Smiles successfully transformed its digital presence with Proud Son Dental Marketing’s comprehensive strategy. By combining clean branding, targeted social media outreach, and a partnership with a local influencer, the practice reached new heights in patient engagement, trust, and growth. This approach not only strengthened their market position but also helped them connect with a younger demographic, building a foundation for long-term success.