Review Management

The fireplace in your winter cabin. Online reviews bring a warm, fuzzy feeling to your prospective patients who are considering visiting your office. The first thing patients want to know is if other people have had a positive experience in your care. We arm your office with the proper tools to make it easy for your favorite patients to rave about you online.

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Why is it Important to Gather Reviews as a Dentist?

Gathering reviews as a dentist is important because it allows potential patients to see the level of care and satisfaction that current patients have received. Positive reviews can serve as a form of social proof and can help attract new patients to the practice. Additionally, reviews can provide valuable feedback for the dentist and their team to improve their services and patient experience.

There are several ways to gather reviews in a dental office:


  1. Online platforms: Encourage patients to leave reviews on popular review websites such as Google, Yelp, and Healthgrades.
  2. Email or text message: Send a follow-up email or text message to patients after their appointment, asking them to leave a review.
  3. On-site kiosk or tablet: Have a tablet or kiosk in the waiting room for patients to leave a review while they are still in the office.
  4. Social media: Encourage patients to post reviews on your practice's social media accounts.
  5. Surveys: Send a survey to patients after their appointment, asking for feedback on their experience.
  6. In-person: Ask patients for feedback in person during their appointment, and give them the option to leave a review.

It's important to make it as easy as possible for patients to leave reviews, and to thank them for their feedback. Additionally, be sure to respond to any negative reviews in a professional and constructive manner. Our Proud Son Blog has the exact blueprint on how to respond to negative reviews.

Proud Son partners with our dental practices to create a plan that works best for each team, which generally consists of a unique combination of these approaches. A review management plan is required to make it as painless and automated as possible for our front offices to gather the raving reviews that it needs in a digital marketplace.

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